Frequently Asked Questions

No need to worry! Hail damage claims won’t automatically increase your rates. If you have any doubts, simply contact your insurance company and ask them directly!

It's strongly advised against taking your car to a body shop for hail damage repairs. Typically, body shops will replace parts like the hood and even cut off the roof, using Bondo to attach a new one. This process not only reduces the value of your vehicle but also gets recorded on your CARFAX report.

You’re already covered! If you have full coverage insurance, hail damage is included in your policy. In fact, we work directly with your insurance company, so you don’t have to worry about a thing!

Absolutely! We make sure to take care of any rentals through our partnership with Enterprise or the cars that Dent District provides. Either way, we make sure you're covered.

Yes, you’ll need to file a claim, but don’t worry! Detial Service Master representatives will guide you through the entire process to make it as easy as possible.

General turnaround times are 2-3 weeks. This will depend on a variety of factors including, but not limited to: Insurance approval, Waiting on OEM parts, Repair time, How busy Detail Service Master is. This is why we highly encourage you to get any hail damage fixed ASAP.

Technically, you can, but it's strongly discouraged. If another hailstorm damages your car, it becomes much more difficult to repair, and it’s harder for us to restore it to its original condition. If you’re unsure whether we can fix it, feel free to schedule an appointment and we’ll assess it for you!