Frequently Asked Questions

Will Filing a Hail Damage Claim Raise My Rates?

No need to worry! Hail damage claims won’t automatically increase your rates. If you have any doubts, simply contact your insurance company and ask them directly!

Can I bring my car to a body shop for hail damage repairs?

It's strongly advised against taking your car to a body shop for hail damage repairs. Typically, body shops will replace parts like the hood and even cut off the roof, using Bondo to attach a new one. This process not only reduces the value of your vehicle but also gets recorded on your CARFAX report.

Do I Have to Pay for Hail Repair?

You’re already covered! If you have full coverage insurance, hail damage is included in your policy. In fact, we work directly with your insurance company, so you don’t have to worry about a thing!

Do Hail Repair Shops Give Us Rentals While My Car is Getting Fixed?

Absolutely! We make sure to take care of any rentals through our partnership with Enterprise or the cars that Dent District provides. Either way, we make sure you're covered.

Do I Need to File a Claim to Have My Hail Damage Fixed?

Yes, you’ll need to file a claim, but don’t worry! Detial Service Master representatives will guide you through the entire process to make it as easy as possible.

How Long Does Hail Repair Take?

General turnaround times are 2-3 weeks. This will depend on a variety of factors including, but not limited to: Insurance approval, Waiting on OEM parts, Repair time, How busy Detail Service Master is. This is why we highly encourage you to get any hail damage fixed ASAP.

Can I Wait To Get My Hail Damage Fixed?

Technically, you can, but it's strongly discouraged. If another hailstorm damages your car, it becomes much more difficult to repair, and it’s harder for us to restore it to its original condition. If you’re unsure whether we can fix it, feel free to schedule an appointment and we’ll assess it for you!

When Does Hail Season End?

Hail season is year-round! Hail can strike at any time, especially with unpredictable weather patterns. Getting your repairs done now, before another storm hits, is the smartest move.

Detail Service Master

Phone: (469) 404-8206

Email: contact@dsmservicehail.com

Address: 2633 McKinney Ave, Ste 130/330 Dallas, TX 75204

Hours of Operation

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Closed

09:00 am – 06:00 pm

09:00 am – 06:00 pm

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09:00 am – 03:00 pm

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